All Systems Operational

About This Site

Welcome to the RightScale Status Page. If any status does not align with behavior you are experiencing, please do not hesitate to contact support@rightscale.com or call us toll free +1.866.787.2253 or +1.805.617.0739.

Cloud Management Dashboard Operational
Cloud Management API 1.5 Operational
Pricing API Operational
Self-Service Operational
Cloud Analytics Operational
MultiCloud Marketplace Operational
RightLink Communication Operational
Alerting System Operational
Monitoring Operational
Autoscaling Operational
Tags Operational
Repositories Operational
Documentation Portal Operational
Operational
Degraded Performance
Partial Outage
Major Outage
Maintenance
Past Incidents
Feb 26, 2017

No incidents reported today.

Feb 25, 2017

No incidents reported.

Feb 24, 2017

No incidents reported.

Feb 23, 2017
Completed - The scheduled maintenance has been completed.
Feb 23, 05:00 PST
In progress - Scheduled maintenance is currently in progress. We will provide updates as necessary.
Feb 23, 04:00 PST
Scheduled - We will be performing database maintenance on Self-Service starting at 4:00am PST February 23, 2017. The RightScale platform and all assets will remain online but some users may experience brief periods of slow performance or intermittent 503 errors. Any running workflows or assets will not be impacted, only access to the Self-Service platform will be affected. The maintenance should be complete no later than 5:00am PST. If you run into any issues or have any questions, please do not hesitate to reach out to support@rightscale.com
Feb 22, 17:21 PST
Feb 22, 2017
Resolved - Governance Module service is now restored. Error should no longer be observed when the Module is loaded. We have identified the trigger for this error and our Engineer Team will work and deliver the permanent fix needed to prevent recurrence of this behavior.
Feb 22, 22:11 PST
Investigating - We have a report about the Governance Module showing an error when it is loaded. We are currently looking and investigating this behavior. We will update the status accordingly as investigation progresses.
Feb 22, 21:48 PST
Feb 21, 2017
Some users may have experienced intermittent 503 errors when trying to use Self-Service on shard 4 only. The errors began shortly before 6am PST and were completely resolved by 6:09am PST February 20th, 2017. The problems were due to some backend instances that had become unresponsive and had to be replaced by our team. The Engineering Team is looking into adding additional automation to ensure no downtime during this type of situation in the future. If you have any questions or concerns, please do not hesitate to reach out to support@rightscale.com
Feb 21, 08:45 PST
A very small subset of users may have experienced intermittent login request errors when utilizing the RightScale API from 1:45pm PST February 19th until 8:02am PST February 20th. Our Engineering Team was able to correct the issue and is looking into ways to ensure this does not reoccur. If you have any questions at all, please direct them to support@rightscale.com
Feb 21, 08:34 PST
Feb 20, 2017

No incidents reported.

Feb 19, 2017

No incidents reported.

Feb 18, 2017

No incidents reported.

Feb 17, 2017

No incidents reported.

Feb 16, 2017

No incidents reported.

Feb 15, 2017

No incidents reported.

Feb 14, 2017

No incidents reported.

Feb 13, 2017

No incidents reported.

Feb 12, 2017

No incidents reported.