The CAT upload issues were resolved by approximately 11am PST February 2nd. The issue was due to whites paces in the names causing a problem with our upload code. The fix completely resolved this issue. If you are still experiencing any issues, please do not hesitate to reach out to firstname.lastname@example.org.
Posted 10 months ago. Feb 06, 2017 - 08:11 PST
We have identified an issue with the Self-Service particularly uploading CAT files. When uploading CAT and encounter an issue due to compile error, retrying the upload again usually resolve this. If you experience any issues, please do not hesitate to reach out to email@example.com
Posted 10 months ago. Feb 02, 2017 - 03:48 PST
Customers may experience issues when attempting to upload CAT files in the Self-Service portal. The RightScale engineering team is aware and currently investigating.