All Systems Operational

About This Site

Welcome to the RightScale Status Page. If any status does not align with behavior you are experiencing, please do not hesitate to contact support@rightscale.com or call us toll free +1.866.787.2253 or +1.805.617.0739.

Cloud Management Dashboard Operational
Cloud Management API 1.5 Operational
Pricing API Operational
Self-Service Operational
Optima Operational
MultiCloud Marketplace Operational
RightLink Communication Operational
Alerting System Operational
Monitoring Operational
Autoscaling Operational
Tags Operational
Repositories Operational
Documentation Portal Operational
Governance Operational
Operational
Degraded Performance
Partial Outage
Major Outage
Maintenance
Past Incidents
Aug 22, 2019

No incidents reported today.

Aug 21, 2019

No incidents reported.

Aug 20, 2019

No incidents reported.

Aug 19, 2019

No incidents reported.

Aug 18, 2019

No incidents reported.

Aug 17, 2019

No incidents reported.

Aug 16, 2019

No incidents reported.

Aug 15, 2019

No incidents reported.

Aug 14, 2019

No incidents reported.

Aug 13, 2019

No incidents reported.

Aug 12, 2019
Resolved - We've received confirmation that SSO is now working for folks who's Identity Providers were unable to work with the dual certs. There are no known issues as this time
Aug 12, 11:38 PDT
Update - We've been notified that some identity providers were unable to work with both the old and new certs in service at the same time. We've removed the old cert from our system that should resolve this issue.
Aug 12, 11:11 PDT
Monitoring - If your enterprise has NOT updated this Certificate please do so this week before Aug 11.
Aug 6, 14:30 PDT
Investigating - Hello,
We have deployed a new security certificate for the Optima and CMP SSO identity endpoint. This is part of ongoing maintenance. We expect the your update to take less than 10 minutes.

If your company uses SSO to log in to Optima and CMP, you will need to take certain steps before Aug 11th to avoid downtime and ensure continuity of service to your SSO users. We currently have both certificate is available.

The new security certificate is available through this link and can be installed at anytime before Aug 11th:
https://docs.rightscale.com/platform/guides/configuring_sso/#overview

The new certificate will contain the same key but will have a new expiration date that will expire in two years on August 11, 2021.

If you have any questions or issues, please contact support in the community or by emailing support@rightscale.com.

Best regards,
Flexera Support Team
Jul 22, 16:33 PDT
Aug 11, 2019

No incidents reported.

Aug 10, 2019

No incidents reported.

Aug 9, 2019

No incidents reported.

Aug 8, 2019

No incidents reported.