We were able to identify the problem and quickly resolved the issue. Platform login should be back to normal again. Please do not hesitate to contact firstname.lastname@example.org if there are any questions regarding this incident
Posted 4 months ago. Nov 22, 2018 - 20:03 PST
We are investigating a potential issue with the login service which may affect shard-10. This will be isolated to login in to the platform. Running instances should not be impacted.
Posted 4 months ago. Nov 22, 2018 - 19:27 PST
This incident affected: Cloud Management Dashboard, Cloud Management API 1.5, Self-Service, Optima, and Governance.