Optima Data Stopped after November 22nd 2019

Incident Report for RightScale

Resolved

Service has returned to expected import times.

Posted Nov 26, 2019 - 09:48 PST

Monitoring

We have corrected the issue and expect to see data up to date in 24-48 hours. We will continue to monitor the service.

Posted Nov 25, 2019 - 10:56 PST

Identified

The issue has been identified and a fix is in progress.

Posted Nov 25, 2019 - 09:53 PST

Investigating

We are currently investigating the issue around Optima not having data after Nov. 22nd 2019 across all vendors.

Posted Nov 25, 2019 - 09:26 PST

This incident affected: Optima.